TRAINER GUIDE
In-Store Training Essentials
Program info, compliance, CSR & Delivery Expert training, prep, Load Zone, and Go Zone.
54 PAGES
ACTIVITIES WORKBOOK
Activities Guide
Hands-on worksheets and exercises pairing with the Essentials roadmap — compliance, CSR & Delivery Expert, prep, Load Zone, and Go Zone.
40 PAGES
CERTIFICATION BOOKLET
CSR Certification
Training plan, resources, and skills checks for Customer Service Expert, Prep, Load Zone, and Go Zone.
12 PAGES
CERTIFICATION BOOKLET
Delivery Expert Certification
Training plan, resources, and skills checks for Delivery Expert and Go Zone Product Expert.
8 PAGES